Please make sure that all your units are plugged in during the reset procedure.
To reset your parent unit:
- On the left side of the base of the monitor (parent unit), you should see a small reset pinhole.
- Using a pin, or something small enough to fit inside, press and hold the reset button until your monitor (parent unit) powers itself off.
- After what can take up to a minute, your monitor (parent unit) should then power itself back on. This will indicate that the reset has been completed successfully.